CRA - My Account Login - Seems to be down - Page 2 - RedFlagDeals.com Forums (2025)

Mar 11th, 2017 6:07 pm
  • #21
guessaaa
Deal Addict
Oct 9, 2005
1891 posts
234 upvotes

Mar 11th, 2017 6:07 pm

garyma19 wrote: I completed agree 100%, why would they do maintenance during tax season? Who was the genius that thought this would be a good time to do this

Probably because their recent implementation of a Java interface doesn't work properly. Ever since the change last month, if you search for tax slips or even RRSP contribution room, the page would come back with blank content, except for the side and top menus. The only way to "fix" it is to click to another page via the menu and try to access the page you're trying to get again, hoping this time it'll load properly. This happens in all browsers.

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Mar 11th, 2017 7:36 pm
  • #22
ohnabatko
Deal Addict
Jan 19, 2007
1508 posts
900 upvotes
Torontario

Mar 11th, 2017 7:36 pm

there's something more serious here:

Notice – Service temporarily unavailable
Ensuring that your personal information is not compromised is a priority for us.
Upon becoming aware of an internet vulnerability that affects some computer servers used by websites worldwide, we took down our online services, including electronic filing, and are taking steps to ensure that all information and systems remain safe.
At this time, we are not aware that any personal information has been affected; however, we continue to assess and remedy the situation.
You can still complete your tax forms, but will have to wait before filing.
We are working to bring our online services back up as soon as possible. Updates will be ‎posted as they become available.
Thank you for your patience.

+1
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Mar 11th, 2017 8:29 pm
  • #23
papycgf
Jr. Member
Mar 3, 2012
161 posts
44 upvotes
Montreal, QC

Mar 11th, 2017 8:29 pm

Canada Revenue Agency shuts down online services after discovering 'internet vulnerability'

http://www.cbc.ca/news/canada/cra-online-1.4021131

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Mar 12th, 2017 8:04 am
  • #24
renoldman
Deal Fanatic
Sep 23, 2009
7718 posts
6571 upvotes

Mar 12th, 2017 8:04 am

adamtheman wrote: Glad I got my taxes in before this. Classic CRA.

They just took the website down which suggests that that their was a possibility that the information you sent in previously was compromised.

However, if thinking you filed weeks ago means you are unaffected helps you to sleep at night, continue to believe that.

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Mar 12th, 2017 8:39 am
  • #25
OttawaGardener
Deal Addict
Aug 30, 2011
3537 posts
1280 upvotes
Ottawa

Mar 12th, 2017 8:39 am

I used the autofill option for my mother's return and there is a problem - maybe related to My Account shutdown? It has added a random value in the pension field in addition to the two pensions she already gets. I deleted the amounts which should result in 0 at line 115, but there's still about $26,000 showing. Last year when autofill doubled the values, that fix worked (delete all amounts for that line and re-enter them manually).

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Mar 12th, 2017 8:50 pm
  • #26
ohnabatko
Deal Addict
Jan 19, 2007
1508 posts
900 upvotes
Torontario

Mar 12th, 2017 8:50 pm

Netfile is back in business for tax submission

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CRA - My Account Login - Seems to be down - Page 2 - RedFlagDeals.com Forums (2025)

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